zerbet Terms and Conditions

These Terms and Conditions ("Terms") apply to the zerbet platform and all its services. By accessing the zerbet website, creating an account, or using any service, you are considered to have automatically agreed to these Terms. If you do not agree to these Terms, please refrain from using our platform.

zerbet reserves the right to amend these Terms at any time. Updated Terms will take effect from the date they are published on the website. Continued use of the platform will be considered acceptance of the amended Terms.

In these Terms and Conditions, the following terms carry the meanings set out below:

• "Platform" refers to the zerbet website, mobile version, and all related services.
• "User" refers to any active member registered on zerbet.
• "Account" refers to each user's individual zerbet account.
• "Bonus" refers to any promotional benefit, credit, or cashback offered by zerbet.
• "Bet" refers to a wager placed to participate in any game or sports event.
• "Win" refers to the cash reward received from a bet.
• "KYC" (Know Your Customer) refers to the identity verification process.

2.1 Registration Requirements

To open an account on zerbet, you must meet the following conditions:

1. You must be at least 21 years of age.
2. You are required to provide accurate and truthful information.
3. Each individual may hold only one account.
4. Two or more members of the same household may not operate accounts from the same device or IP address.
5. You must agree to zerbet's privacy policy and responsible gaming policy.

2.2 Identity Verification (KYC)

zerbet reserves the right to verify a user's identity at any time. You may be asked to provide a National ID (NID), passport, or other government-issued document. Withdrawals may be suspended until KYC verification is complete.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Transferring, selling, or disclosing your account to a third party is strictly prohibited. zerbet is not responsible for unauthorized use of your account.

3.1 Deposit Rules

1. The minimum deposit amount is ৳200 (applicable to all payment methods).
2. Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
3. When making a deposit, you must use a payment account registered in your own name.
4. Deposits through third parties are not accepted and may result in account suspension.

3.2 Withdrawal Rules

1. The minimum withdrawal amount is ৳800.
2. Withdrawals are generally completed within 1 hour.
3. Withdrawals may be suspended until KYC verification is complete.
4. Withdrawals must be made to the same payment method used for the deposit.
5. zerbet reserves the right to request additional information regarding unusual transactions.

4.1 Welcome Bonus Terms

zerbet offers new members a 100% bonus on their first deposit, up to a maximum of ৳20,000.

• Example: A deposit of ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000.
• Example: A deposit of ৳42,000 earns a maximum bonus of ৳20,000, giving a total balance of ৳62,000.
• To withdraw the bonus, the bonus amount must be wagered 10 times (wagering requirement).
• Each user may receive the welcome bonus only once.
• The wagering requirement must be met within 30 days of the bonus being credited.

4.2 Bonus Abuse

If bonus abuse is suspected — such as using multiple accounts, placing artificial bets, or any other dishonest method — zerbet reserves the right to cancel the bonus and suspend the account.

4.3 Other Promotions

zerbet may offer various promotional offers from time to time. Each promotion will have its own terms, which will be clearly stated on the promotion page.

zerbet's VIP program has three tiers. Your tier is determined by your overall gaming activity.

1. Bronze: Up to 0.3% weekly cashback.
2. Silver: Up to 0.5% weekly cashback.
3. Gold: Up to 0.8% weekly cashback.

You can advance to a higher tier through regular and active participation. Cashback is credited to your account every Monday. Wagering requirements apply to cashback withdrawals.

6.1 Valid Bets

1. All bets must be placed from a registered account through the zerbet platform.
2. Once a bet is accepted, it cannot be cancelled, though zerbet may consider this in specific circumstances.
3. zerbet reserves the right to cancel bets that occur due to a technical error.

6.2 Prohibited Activities

• Placing bets using bots, scripts, or automated software.
• Using multiple accounts to claim bonus benefits.
• Placing bets using another user's account.
• Any attempt to artificially influence the market.
• Match fixing or using insider information.

6.3 Dispute Resolution

For any dispute regarding a bet or result, contact us via 24/7 live chat or at [email protected]. zerbet's decision will be considered final.

zerbet firmly believes in responsible gaming. We want all users of our platform to always enjoy gaming safely and in good health.

• You can set daily, weekly, or monthly bet limits on your own account.
• Self-Exclusion is available if you feel you need it.
• This platform is for individuals aged 21 or older only.
• If you are experiencing gaming problems, please contact our support team.

For more information on responsible gaming, visit our Responsible Gaming page.

All content on the zerbet platform — logos, designs, text, graphics, software — is the intellectual property of zerbet or the relevant supplier. Reproducing, distributing, or using any content for commercial purposes without prior permission is prohibited.

1. The intellectual property of game providers (Pragmatic Play, Spribe, JILI, PG Soft, etc.) belongs to the respective companies.
2. No individual or organization may use the zerbet brand name or logo without permission.

zerbet places the highest priority on protecting users' personal data. We use SSL encryption and modern security measures to keep your information safe.

• Your personal data will not be sold to third parties.
• In cases of legal obligation, information may need to be provided to regulatory authorities.
• Cookies and tracking technologies are used to improve the user experience.

For more details, please read our Privacy Policy page.

10.1 Closure by zerbet

zerbet reserves the right to suspend or permanently close any account in the following circumstances:

• Violation of these Terms.
• Suspicion of fraud or money laundering.
• Providing false information.
• Creating multiple accounts.
• Harassment or inappropriate conduct toward other users.

10.2 Closure by the User

You may request to close your account at any time. Any remaining balance must be withdrawn before the account is closed. Any active bonuses will be forfeited.

zerbet is committed to providing the highest quality service through its platform. However, zerbet is not liable in the following circumstances:

• Bet losses due to loss of internet connection or technical issues.
• Delays or errors in third-party payment systems.
• Issues with the user's own device or software.
• Unauthorized use of the user's account credentials.

zerbet reserves the right to temporarily suspend services in unforeseen circumstances (Force Majeure) — such as natural disasters, government restrictions, or cyberattacks.

Any dispute arising from these Terms will first be addressed through negotiation. To report a dispute, contact our support team:

• Live Chat: 24/7 support available in English.
• Email: [email protected]

zerbet operates on a fair play basis as a safe and fair platform, and is committed to resolving all disputes impartially.

zerbet reserves the right to change, add to, or cancel these Terms and Conditions at any time. Users will be notified of significant changes via email or through the platform.

1. Amended Terms will take effect from the date they are published on the website.
2. If you do not agree to the updated Terms, you may request to close your account.
3. Continued use of the platform after any changes will be considered acceptance of the new terms.

If you have any questions or concerns about these terms and conditions, please contact us:

• 24/7 Live Chat Support — Talk to us in Bengali
• [email protected]

Our support team is always by your side. Feel free to reach out for any legal or service-related questions.